Olark Vs LiveChat – Compare Which is the Best Live Chat Tool

Introduction to Live Chat Support

Want to know the secret to grow your business? Introduce live chat on your website. Yes, you’ve heard it right. Over 93% of business are using live chat to connect with their prospects at real-time.

A few years ago, business interacts with its customers using a phone call or email. And now, things changed for the better. Customers are preferring live chat rather than a phone call or email. Small and large business are using live chat to generate leads and improve user experience on their website.

Are you ready to grow your business? Yes!!! Get live chat support to your website. There are several live chat software available online. Among them, Olark and LiveChat are the most popular live chat tools.

Stick here till the end and know complete information about Olark Vs LiveChat.

  • Olark: Small and medium business use Olark to connect with their customers. It offers advanced features such as custom pre-chat, offline messaging, detailed reporting, automated text, real-time dashboard and more. Agents can view customer’s information within a single click. Olark offers powerful integrations to generate sales in no time.
  • LiveChat: The tool automates your work process and fuel leads. Did you know, more than 28000 business are using LiveChat software to improve ROI? Yes. The attractive feature of LiveChat – It provides more than 170 integrations.
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Olark Live Chat Support

Are you running a business? Yes!!! That sounds great. Customers are your first priority. Make your customer feel happy with your products or services. When the customers are satisfied with your service and support they keep coming back. Did you know, Olark live chat support help to connect with your customers on real-time. With Olark support, you can connect with website visitors and build a strong relationship. The powerful functionalities and integration of Olark help a business to drive maximum revenue.

The outstanding features are customized chat widgets, automated messages, unlimited conversation, co-browsing, target chats, in-depth reports, cost-effective and more. Olark is the best live chat software for small and medium scale business. You don’t need a technical expert to use and set-up Olark on your website. No coding knowledge is required. Olark is a simple and easy-to-use software. 

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LiveChat Software

LiveChat is commonly used live chat support around the globe. Start-up, small, medium and large business are using LiveChat to capture maximum sales. LiveChat is providing outstanding services to more than 28,000 companies in 150 countries. Did you know, LiveChat is offering free-trial program. It is valid for two weeks. The best part of LiveChat software – it offers over 170 integrations to close the deal within simple clicks. The popular integrations are Google Analytics, Facebook, Salesforce, WordPress and Shopify.

The powerful features of LiveChat are canned responses, geo-targeting, customizable branding, screen sharing, communication management, alerts, surveys and queue management.

Large business such as PayPal and Ikea trust Live Chat support for multiple good reasons. You can provide telephone support to your customers. But by providing support through Live Chat you can share images, videos and links. On top of everything, you don’t require a telephone connection.

For more information check LiveChat Vs Olark table.

If you want to turn a visitor into a customer, you need advanced features and tools. Don’t you agree? Yes!!! Keeping it simple, Olark provides advanced features whereas LiveChat offers basic features for its users. Many business enterprenuer says “Olark is the best live chat software“. But why? Installing and handling Olark is easy and simple. No technical knowledge is necessary to use Olark Live Chat Support. Check LiveChat Vs Olark for detailed review.

Detailed reporting is an amazing Olark feature that made stand out from the crowd. Within a single click, agents can view customers information, browsing history, purchase data and more. With in-detailed insights agents can provide valuable services to their customers. Also, browsing history help to offer customized information.

Want to learn more about Olark Vs LiveChat, look at the table below.

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Compare Olark Vs LiveChat

Olark
LiveChat

livechat

Myvu Score
9.5
Read Review
8
Read Review
Customer Satisfaction
100%
75%
Pricing
$17 per month
$19 per month
Money-Back Guarantee
Yes
No
Free-trial
2 Weeks
1 Month
Website URL
Visit Olark
Visit LiveChat
Features
  • Chat rating
  • in-browser chat
  • CRM
  • Helpdesk integrations
  • Offline messages
  • co-browsing
  • Targeted chat
  • Supervise chats
  • Organize conference
  • Geo-localization
  • Proactively engage with customers
Overall Rating
Excellent
Good
Company size
  • Small Business
  • Medium Business
  • Large-scale Business
  • Freelancers
  • Small Business
  • Medium Business
  • Large-scale Business
  • Freelancers
Customer support
  • Email
  • Live Support
  • Training
  • Tickets
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Groups
Yes
No
Personalized pre-chat survey
Yes
No
File sharing
Yes
No
3rd party integrations
20+
170+
Automated greetings
Unlimited
Only 1
Best for?
Small and Medium Business
Large Business
Chat history
Unlimited
60 days
Chat widget customization
Full chat
Basic chat
Security-level
Basic
Basic
Language supported
English
  • English
  • German
  • Japanese
  • Italian
  • French
  • Turkish
  • Portuguese
  • Chinese
  • Spanish
  • Russian
  • Polish
  • Swedish
  • Dutch
Available devices
  • Windows
  • Android
  • iPhone/Ipad
  • Mac
  • Web-based
  • Window Mobile
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
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Conclusion

By observing LiveChat Vs Olark table one can understand that Olark is better live chat software than LiveChat. Stop wasting your time and get Olark live chat support today and generate traffic and improve ROI.

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