10 Online Chat Agent Jobs 

The work from home has been on the rise and this trend is not going anywhere in the near future. More and more people are taking an interest in working from home. No need to worry about getting late while stuck in traffic, don’t have to be constrained to a desk, no need to stick to a 9-5 routine.

In this business lifestyle of tight schedules, remote working is a breather for many. You have the freedom to choose your working hours. So more and more people are looking for jobs that facilitate working from home. 

If you think only entrepreneurs have the luxury of working from home then you’re wrong. There are many jobs that facilitate working from home. One of the jobs in that long list is an online chat agent. 

Yup, you heard it right. Customer service stands at number five in the remote work job category. You can make really good money through this job.

Wanna know more about this job, let’s start then.

There are many companies that offer online jobs for people to become virtual chat agents. All you need is a desktop or laptop with Wifi and have complete knowledge about the company you’re working for. As a virtual assistant, you will be performing many jobs, but as an online chat agent, your responsibility is highly specific i.e., emailing and attending customer calls, etc.

Amazon

Amazon is everywhere and there are many people who use this platform for various purposes every single day. So as they have widespread customers they will need more personnel to handle the customer service. It hires remote employees as customer service associates. Your responsibilities will include answering customers in different ways such as phone, email, chat, etc. It is offering around $15/hour with benefits. But you must be able to work in a fast-paced environment as you will be answering many customer calls.

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Arise 

This platform is different from Amazon. It hires independent agents based on the requirement of the customer. You will be providing real-time support to the customers and solve the queries of your customers. You can also become an independent agent as Arise connects you with the companies that require your services. 

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Concentrix 

Concentrix was formerly known as Convergys. This company specializes in hiring people for customer support roles who work from home. All you need is a pc, internet connection, and a secure internet connection to work with them. Although sometimes there will be clients with additional requirements. The pay starts at $10/hour, you have a maximum of 40 hours per week. You will agree on your schedules before you start the job. They offer both online and in-person training. And it is free.

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SiteStaff

This company offers a variety of chat services for businesses. They strive to provide their customers with personalized services. To qualify for the job the applicants should be able to type at least 65 to 75 words per minute and have a strong grasp of punctuation, spelling, and grammar. They are looking for chat agents who have exceptional problem-solving skills and can work from either their home or from the SiteStaff office. You will get to know the details about the pay in the recruitment process. 

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Support.com 

This platform provides you with contact center opportunities in the fast-paced environment. It offers tech support services to its clients through chat and phone. As it is mainly focused on technology, the applicants should have experience in solving issues with Mac, iOS, Windows, and Android devices. Working with a platform includes perks such as health insurance, paid training, and paid time off. It also provides you with a content library to expand your tech support skills.

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Flexjobs

This platform especially offers a curated list of flexible and remote jobs. The list includes both full time and part-time jobs. Both entry-level and experienced candidates both experienced candidates and entry-level. With Flexjobs you can find remote jobs that are not usually visible on job boards. Flexjob’s postings also include freelance and employee roles. But you have to pay $14.95 a month to use this platform. Once you become a member you can access all the resources and job postings. 

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Upwork

You can create a free profile on Upwork and start searching for chat support jobs. This platform will highlight the job that is a good fit for you based on your profile. Once you find a job you’re interested in you can pitch your services. Upwork charges 20% on your first $500 bill with the client, 10% of lifelong billing for $500 to $10,000, and lastly 5% for life long billing on bills beyond $10,000. You will also pay $0.15 every time you connect with a potential client.

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Fiverr

On Fiverr, you can post an offer. You can post about your chat agent services on the marketplace and interested clients will connect with you and from there you can take it further. To earn money all you have to do is create a profile and post your services. You can set your price anywhere between $5-$995. The payment will be completed once your work is verified by the client. 

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Freelancer

On this platform, you will connect with clients who hire freelancers for all types of services. So all you have to do is create a profile and add your skills along with experience. Just browse through the openings and when you find any interesting job just submit the bid to them. Once your bid is accepted and you finish the work your payment will be made. It has different paid membership levels. The intro plan is at $0.99/month, under this plan you can list around 30 skills and submit around 15 bids per month. Upgrading is also possible, it provides you with other additional benefits.

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The Chat Shop

They hire chat agents and train them in providing excellent services to their clients. But the requirement is you must be a native English speaker and you must have a perfect home set up that will make it easy to work for you. You should work at least 20 to 40 hours if you’re working from home

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Conclusion 

These are a few online chat agent jobs that will allow you to earn money by working from home. Interested in other ways to earn money then check out the articles here.

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