The way of running businesses has changed completely in the last couple of decades. Due to the rapid growth of internet connectivity, the distance between individuals has decreased. In this modern-day and age a business organization has the opportunity to promote and sell their products or services all around the world. To establish their businesses in different countries businessmen need contacts, partners and employees. They need them to handle certain aspects of their respective companies. Not only that but even their clients can also be from any part of the globe.
So how do they communicate with them on a regular basis when they are far far away. Travelling is very time consuming and like all the business people know time is money. That means they cannot afford to waste time. Luckily there is a solution for all these problems that is conference call services. Yes! You have heard it right conference call services can be very useful for your business communication.
You can use these business conference call services to talk to your associates or clients from long distances. A conference call does not necessarily mean just a call, it can also be video conferencing. Not only large businesses but conference call services for small businesses is also an effective way to communicate with the staff and their clients that are overseas. Just think about the multiple possibilities for you having one of the best conference call service providers. You can efficiently manage your business from long distances while still being in contact with your clients and employees.
Benefits of Conference Call Services
There are many benefits to business conference call services. A business owner does not have to travel to get their works done. This saves them a lot of time and money. Even if they travel domestically the fastest way to reach a far away destination is by plane. Flight tickets are expensive and they take hours if you are flying somewhere local. But what if they have to go to another country for some business meeting. It will definitely consume more time,money and effort to get there. On top of that, there are additional expenses like travelling around, food and accommodation. If they are meeting clients then they have to rent conference rooms to hold their meetings.
Everyone knows how expensive booking a conference room is, that too just for one meeting. After doing all the business-related work they have to return. All these costs a lot of time and money. But all of these expenses can be cut if you are subscribed to one of the best business conference call services. You can hold your meeting whenever you want. If you want to hold a meeting with your clients you can be ready at their specified time and address them through HD video conferencing. This will allow you to contact your clients from long distances without wasting either of your time.
Moreover, conference call services are very easy to set up and use. This is also one of the main reasons to use them. You can link to nearly thirty people at once and start a meeting from wherever you are. The businesses can be small or large it does not matter, anyone can communicate with their employees effectively through business conference call services. Traditional phone calls and emails are still being used every day in the corporate sector. While they always have their own importance conference calls are the best option if you want to have group communication. Apart from the benefits a company must also look at the cost before associating with any of the conference call service providers. Already many companies have been using conference call service providers to effectively run their businesses.
Below is a list of the 10 best business conference call services that are available in the market that you can choose from.
Comparison of Conference Call Services
GoToMeeting was first released in the year of 2004. It was created by LogMeIn which also marketed it. GoToMeeting is a software for video conferencing. It is video conferencing software that caters to all kinds of audiences. Since it’s release it has acquired more than 18 million users. All these users host more than 80 million meetings every year using GoToMeeting. Even though it is little expensive compared to other services of this kind GoToMeeting has few qualities that make it stand out.
Some of its main features are its clear audio and HD video. These features help the reputed companies to keep their businesses on track. The GoToMeeting plan that focuses on small businesses allows 10 participants to use it. Along with that it also offers features like web audio, screen sharing, HD video and the ability for a user to use it on their mobile. Other basic features of GoToMeeting are personal meeting rooms and business messaging. It also has features like salesforce integration and slack integration . GoToMeeting offers no limits on meetings or the time taken to hold them. It offers 24-hour customers support to its users.
GoToMeeting has an interface that is very simple. It has a layout that is fairly easy to use which makes it effortless for anyone in the office to use it.GoToMeeting has automatic transcriptions and unlimited capability of recording. But one of the most important things to mention is its level of compatibility. This software is compatible with almost any device. It can be used on Mac, Pc and even on a mobile. GoToMeeting is one of the most reliable conference call service providers out there as it maintains a standard. However, the only downside of GoToMeeting is its lack of advanced features like sharing videos. Overall GoToMeeting is the best option if you’re looking for a simple conference call software. It offers a 14 day free trial to its customers.
- Numerous integrations.
- Ability to conduct large meetings.
- Easy to connect from anywhere.
- Full control over participants and equipment.
- Ability to share documents in real-time.
- Has a free trial.
- Poor equipment quality leads to a poor experience.
- Limited chat option.
- It needs a lot of bandwidth.
- Requires a stable internet connection.
- It has a free trial of 30 days.
- GoToMeeting’s starter pack is $119/ month and $109/month if billed annually.
- The pro pack is for $179/ month and $159/month if billed annually.
- It’s plus pack costs $349/month and $314/month if billed annually.
RingCentral is considered one of the leading companies in cloud-based phone systems. It is not just a platform for conferencing calling it is also a VoIP service. VoIP stands for Voice over Internet Protocol. It is a combination of software and hardware that enables its users to use the internet as a medium for sending voice messages and phone calls. RingCentral is a leader in the area of unified communications. RingCentral is used by over 300,000 businesses. Some of the most reputed brands that use RingCentral are Del Monte, Twitter, Guess, BMW, and subway.
RingCentral possesses all the essential features that customers expect from a top brand. These features helped the company to expand itself to become a big-name in the unified communications sector. The customers of ring central can choose to make it more than just a voice communication platform. It offers it’s customers the options of video conferencing, chat, mobile VoIP and other services. All of these features are managed through a single central console.
Some of the most essential features of RingCentral are call recording, online messaging, unlimited business SMS and call forwarding. Other features include call reports, voice mail, online meetings and audio conferencing. RingCentral also offers extensions, cloud PBX, internet fax, multi-level IVR and auto-receptionist. It allows third-party integrations like Google, Salesforce,etc. RingCentral also has desktop and mobile apps for both IOS and Android users. The key benefits of using companies RingCentral are stability of its functionality and its ability to integrate. If you use RingCentral you can easily migrate all of your business phone systems into the cloud. RingCentral makes it effortless to manage text, calls and fax. Other business apps that RingCentral can integrate are Microsoft, Desk, Dropbox and Zendesk. It offers customer support through both phone and online.
- Additional apps for mobile devices.
- Crystal clear audio quality.
- Reliable tech support and customer support.
- Stable meetings with no audio issues.
- Software support for multiple devices and computers.
- Free trial available.
- Doesn’t support Linux directly.
- No customization option for call greeting message.
- RingCentral offers a free trial of 7 days.
- The Essential plan of RingCentral is $14.99/user/month.
- Advanced plan costs $19.99/user/month.
UberConference is another company that provides conference call services. Techcrunch Disrupt is the annual trade conference that chose it as the best product when it was first released in May 2012. It is suitable for people looking for a service that is easy to use. UberConference is very ideal for businesses as it has both free and paid versions. If any business is searching for a service with basic call features then UberConference’s free version is enough for them. Without paying a single penny you can have conference calls with up to 10 members. You can also access the free service on your mobile application. Immediately after signing up, you will be given a host web link. You can use this web link along with your guest to rapidly join in a call using your computer or mobile phone.
The main features of UberConference are screen sharing, HD video conferencing, HD audio, mobile apps and conference calling that comes with call recording. These features are the same for both free and paid versions. But the paid version has additional features that are unavailable for the free version. Those additional features are call analytics, custom hold music, and custom call-in numbers. The paid version also comes with other features like voice intelligence, addition of guest dial outs and team management portal. UberConference gives its users international access to more than 50 countries.
One can comfortably annotate and share documents with Google Drive, Ever Note and Dropbox. UberConference also supports integration with Google Drive and Google hangouts. Other notable features of UberConference are toll-free conference calls, group chat, recurring conference calls, call controls, and web conferences. It also has HipChat integration, administration login and slack integration. In addition to this UberConference has some powerful leadership tools that gives a person total control over an on-going call. Using these tools an admin can lock the conference if they do not want other people to join. They are also provided with the ability to mute a person while speaking and eject them from the call. All of these features make UberConference most suitable conference call services for small businesses.
- Easy to use for global participants.
- Gives you a unique pin.
- Ability to customize the music.
- Great call quality.
- It has a free version.
- Needs more integrations.
- Requires annotation features.
- You may encounter technical difficulties some times.
- The free version allows only 10 participants and requires PINs.
- UberConference’s business version costs $15/organizer/month. It allows up to 100 participants with international access and no PINs required.
Despite being relatively new in the market Zoom has managed to quickly become one of the most popular conference call service providers. Zoom is specially designed to conduct online training, teaching online courses and video demonstrations. It is one of the most suitable platforms to host webinars, virtual meetings and video conferencing. Zoom software provides an easy way to organize online meetings and video conferencing. This software smoothly integrates, group messaging and video conferencing into a singular cloud-based platform. This platform is best suited for enterprises, health care organizations, educational institutions, and businesses that are of small or medium size. Using Zoom one can hold video meetings that allow 100 participants to interact and 10,000 participants who can only view.
One can invite other participants to join a meeting using a link or id that is generated by the software. You can also invite participants via email. Zoom can host dynamic webinars as it is capable of cloud video conferencing. This ability enables the participants to view both presentation screen and panelists screen. It is normally known as dual screen support. Zoom also consists of other functions like HD voice that has dynamic voice detection functionality and HD video. Its functionality allows the user to share their whole desktop screen or a window in a browser for the audience to see. Zoom also enables the users to see a whiteboard that has diagrams and illustrations.
Other features of the group collaborations, local recording, cloud recording, and premium audio. Zoom also offers integrated scheduling, Zoom meetings, and rooms. The group collaboration feature allows the participants to share photos, videos, and documents instantly. Zoom allows its users to record the meeting in M4A or MP4 formats. You can do this both on mobile devices and desktop. This feature allows the users profile to effortlessly store the videos in case they want to view them in future. That means Zoom users don’t have to use any third party recorders in order to cover their meetings.
- Great for team communication.
- Unlimited meetings.
- Scalability of the platform.
- Superb webinar reporting.
- Free version available.
- It is a bit expensive.
- Mandatory to download Zoom if someone has to attend the meeting.
- The basic plan is free and allows 100 participants.
- Zoom’s pro plan costs $14.99/month which allows 100 participants with additional features apart from all features of the basic plan.
- Its business plan costs$19.99/month for 10 hosts and allows 300 participants with additional features apart from the features of the pro plan.
- Zoom’s enterprise plan also costs $19.99/month for 50 hosts and allows 500 participants with additional features other than the features of the business plan.
Cisco Webex is a web and video conferencing software that is developed by a well reputed American company named Cisco. Cisco Webex built a reputation for itself as a flexible platform for video and audio conferencing. It is suitable software for all small, medium and large scale businesses. Cisco Webex is popular software for web conferencing that integrates all the necessary tools to conduct online meetings whenever the users want. The meetings can be held in the form of voice, video, and data. Cisco Webex offers various plans for the users depending on their needs and scale of their work. Using Cisco Webex a user can get real-time experience by hosting multiple meetings.
Cisco Webex consists of a feature called webex meeting which makes it easier for the users to schedule and conduct online meetings. If someone wants to start a meeting they need to have a host account as a presenter in the meeting that is to be hosted. When a person has to invite participants for the meeting all he requires is email addresses of the attendees. The participants can join the meeting using their computer, mobile or tablet. If any problem occurs in the middle of the meeting the software allows the users to switch instantly to another device. Cisco Webex has a training center which sets up the screen according to the file type that is selected. For example, if you select a ppt the will automatically show a slide presentation with all the required controls.
Some of the other known features of Cisco Webex are application, chat and brainstorming tools. As the software supports multi media sharing the participants can edit the shared files. They can do this only if they are given permission by the host. The Event Centre feature allows users to conduct and organize events. A total of 3000 attendees can be a part of these meetings. You can also conduct interactive meetings through screen sharing, chat, and polling. Cisco Webex is one of the best conference call services for small businesses that want to reach a larger audience.
- Simple user interface.
- Has the ability to change presenters quickly.
- Can create whiteboards.
- Has a free trial.
- Quite expensive.
- Customer support limits are confusing.
- It has a free trial of 30 days.
- The starter pack costs $13.50 per month and allows 50 participants.
- Webex’s plus plan is for $17.95/month and allows 100 participants.
- The business plan costs $26.95/month and allows 200 participants.
BlueJeans is an American company introduced in 2009 whose headquarters is in San Jose, California. BlueJeans has become quite popular especially for the quality of its video conferencing services. It has an exceptional quality of audio technology because it is powered by Dolby Voice. BlueJeans is specially designed to make sure that businesses successfully host video meetings. The software of BlueJeans supports content sharing, chatting, recording meetings and allows multiple participants. BlueJeans has the ability to connect with multiple other platforms like Cisco Jabber, Avaya Scopia, Google hangouts, Microsoft Lync, and etc. It is also capable of connecting to meetings from various devices, even IOS and Android devices.
As far as the features go BlueJeans has SIP trunking, unlimited cloud recording, live meeting monitoring, and control. BlueJeans consists of, command center dashboard, historical meeting analytics, custom interface branding and a room system calendar support feature. It can connect to H.323/ SIP room systems.BlueJeans has some great tools like measurement tools for travel and emission savings. It has both private cloud and peering capability. BlueJeans can integrate with HipChat, Slack and Skype for business purposes. The software of BlueJeans is designed in a way that can integrate immediate collaborations with great ease. Its video communication software supports many popular apps and can easily sync with various platforms.
BlueJeans video conferencing service is built for enterprise grade video conferencing at the same time being simple, immersive and secure. It has one-touch video conferencing functionality that enables its users to connect with their employees and clients through any device. The software is so good that it does not matter what type of device you are using. It can be your PC, laptop or mobile, the quality of video conferencing is always consistent. The stunning quality of its audio is second to none as it has advanced features like consistent volume on any device and background noise cancellation. Using BlueJeans one can initiate video conferencing and manage it with minimal effort through wireless screen sharing. A single room allows a maximum of 100 participants to connect using any device.
- Audio is powered by Dolby voice support.
- Shows metrics in real-time.
- Custom branding.
- It contains a free trial.
- Many features depend on pricing.
- May encounter problems when using it in a browser.
- It has a 7-day free trial.
- The standard plan is for $9.99/month for one host and allows 50 participants.
- BlueJeans’s pro plan costs $13.99/month for one host and allows 75 participants
Lifesize is an American telecommunications company that was founded in 2003. Since then it has earned its name as one of the best business conference call services. It is said to be the first service that provided 4k video conferencing to its customers. If you want a single reason why you should use life then know that it is the trusted service of big brands like Yelp, eBay, major league baseball, LinkedIn and Netflix. These achievements and awards make Lifesize one of the first preferences of large companies when it comes to cloud-hosted communications. Lifesize is currently used by hundreds and thousands of various organizations in more than 100 countries.
The most notably features of Lifesize are its global audio conferencing and 4K ultra HD conferencing that are simply awesome. Other features of Lifesize include a web-based admin console, built-in directory and integration with Apple AirPlay through wireless screen sharing. It is designed to make it interoperable so that you can use it with other systems. Lifesize has gained a reputation around the world for being very reliable. It got this reputation due to the secure connection it offers through encryption. Lifesize is designed in a way that makes the administration easy as the developers created it keeping IT in mind. You can connect to Lifesize using your desktop, mobile or any browser-based application. Apart from software Lifesize also provides hardware equipment and device for all kinds of meeting spaces.
As discussed earlier, Lifesize is designed specifically for video conferencing which can be accessed through any kind of device and platform. Any device that has a camera, speaker and microphone can use lifesize for communicating. Other than that it has the ability to interoperate with different applications and conferencing systems. It can integrate with Skype to enhance the call efficiency and encompass conference room camera systems. Another great feature is it gives an admin the power to monitor virtual meeting rooms. This enables the admin to know how many rooms are active and what is the number of participants in each room. If there are any rooms without any participants they can deactivate that room immediately.
- The scalability of services.
- Easy for collaborations.
- Great security and control.
- Easy to connect from any device.
- Free trial.
- Difficult to set it up.
- The app may sometimes perform poorly.
- It has a free trial of 14 days.
- There is a free version for 6 months which allows 25 participants.
- The standard is for small teams costs $16.95/month for one host and it allows 100 participants.
- Lifesize’s plus plan for small and medium-sized companies is for $14/month for 15 hosts and it allows 300 participants.
- The enterprise plan for large organizations costs $12.95/month with a minimum of 15 hosts and 1000 participants.
The next conference call service on this list of best conference call services is by Vast conference. Despite being relatively less popular than some of the other contenders in this list Vast conference is a great conference call service. The reason to back it is the support it receives from its users. Vast conference continues to get the best ratings from its users as well as its critical reviewers. Part of the reason for this is its features and interface which is very user friendly. It gives its customers various options to choose from. They select a call that is pre-scheduled, a call which is assisted by the operator or reservation-less conference call.
Vast conference offers its services through a web-based platform. A user is just a single click away if they want to join or start a call. The process of connection is very swift. In no time the customer’s call is hosted with great quality along with fast response times. Vast conference provides each of its users with a unique number. This makes sure that there is no confusion among the users on which call they are supposed to take. All of the users can hear each as its audio is crystal clear. Vast conference allows its users to create customized greetings for their callers. Once you start a call you can manage it through the web interface. A host has the ability to mute, disconnect and host a Q&A session.
A user can directly control the ongoing call using their keyboard. Using Vast conference a use can host meetings with up to 500 participants and can make unlimited calls. It has its conference call lines across 52 countries. Vast conference features also include HD video conferencing, screen sharing, unlimited cloud recording, pass presenter and control. It also contains online account management, web call manager, dial-pad control and detailed reporting. Another interesting feature of the Vast conference is it can hold a music library. Vast conference has the ability to integrate with Microsoft Outlook, Microsoft office 365 and Google Calendar. The users can also message and transfer files using Vast conference. Vast conference provides 24/7 customer service to its users. Also, the attendees for the calls do not have to install conference call. The main downside of Vast conference is it does not have a mobile application.
- Wide range of call features.
- Personalized greetings to callers.
- Customized call recordings.
- The host has total control over calls.
- It contains a free trial.
- It does not have a mobile application.
- It has a 14-day free trial.
- The essentials plan costs $11.99/month for 10 participants.
- Vast conference has a standard plan for $15.99/month which allows 100 participants.
- The professional plan costs $31.99/month for 250 users.
Skype is arguably the most popular conference call service on the list. If ever you wanted to make a video call to long distances then someone might have suggested you to do it on Skype. Skype has been downloaded more than one billion times and currently has over 300 million active users monthly. It offers the users to do video chatting, texting and international calls through the internet. Experts and users claim that it is one of the best VoIP service providers in the world. Using Skype you can also contact mobiles and actual landlines. Skype is most popular for its capabilities of video chatting and communication.
Skype is very simple and has many features that are a great choice for conference calls. Skype allows one to one video calls, video messages, forward calls, group calls, and texts. In case you didn’t know Skype to Skype calls are absolutely free. It also has file sharing, group screen sharing, group video calls, and screen sharing. Skype allows its users to do instant messaging and voice messaging. Not only Skype users but you also call to landline users and mobile phone users. However, calls to landlines and mobile are charged but the charges are so less that you won’t even bother about them. The costs are so less that sometimes it just costs one cent for a duration of one minute. Skype gives its customers a unique Skype number which only they can use.
For the international calls you can choose your subscription plan based on the region you will be calling. Even if someone wants to make calls to different geographical locations around the globe they can subscribe to different plans. One can make unlimited calls to 63 different countries for just $15/month. This is why many businesses choose Skype to be their main communications system. If you are a user of Skype you can hold a conference call with up to 250 people. These participants can take part in the call from wherever they are. As Skype can be on any device whether it is a laptop, desktop or mobile it is easy for the users to communicate. Even though Skype has limited features compared to other businesses still prefer to use it due to its simplicity, ease of use and affordability.
- Very easy to install.
- The group calling without group features or equipment.
- Cheap subscription plans.
- It has a free version.
- Calls are secured.
- Lack of real face to face interactions.
- Sound quality changes with bandwidth.
- Sometimes the service completely goes down.
- Easily picks up background noises.
- Free trials are available but only to customers of certain subscriptions.
- It has a free version.
- The online plan 2 version costs$5.50/month for one user.
- Office 365 business essentials plan is for $5/month for one user.
- The premium version of office 365 business costs$12.50/month for one user.
FreeConferenceCall.com as the name suggests this is a conference call service that is free for everyone. It was founded in 2001 in California and it has become one of the largest conference call service providers in the world. FreeConferenceCall.com can be a great option for the ones searching for the best conference call services for small businesses. FreeConferenceCall.com has all the typical features like video and audio conferencing functions that a person is looking for.
People have made more than 2 billion calls across the globe which automatically make it a popular conference call service. On top of that FreeConferenceCall.com can be touted as the best free conference call service that is available in the current market. The only thing you need to do before making conference calls is to create an account. This conference calling service has one of the highest limitations in terms of free plans in this industry. Using FreeConferenceCall.com one can host a conference call that up to 1000 participants. This number is more than what businesses actually need in real life. Not only conference calling but you can also conduct free video meetings using FreeConferenceCall.com. While many other service providers charge its users extra money, FreeConferenceCall.com lets you do all these activities for free.
This list of features of FreeConferenceCall.com includes private chat, electronic hand-raising, and two-way audio and video. Apart from these features, it has all the common tools like screen sharing, video conferencing and real-time chat. It also allows its users to do presentation streaming.FreeConferenceCall.com also has record and playback ability. It enables its users to access it using a mobile phone. FreeConferenceCall.com has the ability to change its presenters. It also contains remote drawing tools. Using FreeConferenceCall.com one can not only make local calls but they can also make international calls. While most of its features being completely free there are some features that are charged for usage. You can pay for those features to enhance your user experience. These extra features are toll-free number, custom greeting, custom hold music and extra storage of 40 GB.
- The service is absolutely free with all the basic features.
- It can host Q&A sessions.
- Offers great quality despite being a free service.
- No limitations on number of participants.
- Dropped callers have difficulty in returning to the conference call.
- User interface needs improvement.
- All the basic features are entirely fee but add-ons are charged separately.
- It offers a paid version in the name of StartMeeting which is for $9.95/month for one user.
Join.me is considerably a new application in the business conference call services sector. It is a customizable system for conference calls. Join.me ensures that you conduct your online meetings, collaborations and business presentations in an easy and simple manner. Users can just click a button if they have to attend or initiate a meeting. Join.me is developed by LogMeIn. It runs on a secured platform as it is developed by top developers. Join.me specifically designed by keeping today’s workplace in mind. That is a workplace that is widespread, continuous and spontaneous. Join.me has an intuitive interface that helps everyone to work together and communicate effectively despite being far away from each other.
Join.me consists of all the features that a conference call service needs. It has internet calling, reporting, recording, and share control. Join.me also has file transfer, screen sharing and does not have any ads for viewers while they are in a meeting. To make sure that your meetings go smoothly Join.me has special tools for meeting. It has meeting tools for annotation, presenter swap and also a meeting lock. A person can schedule meetings using, meeting scheduler with the Google Calendar plugin or Output plugin. Join.me allows its customers to customize the app background according to their desire. One can also get a customized URL for each meeting that can be used only by them. You can have a policy and manage permission using AppGuru. It has an enterprise authentication feature that needs single sign-on. Another feature of Join.me is that it can integrate with Salesforce.
Join.me neither has to be downloaded as a software nor do you have to create an account to use it. The only thing the user needs to do is simply click the start button if they have to initiate a meeting or click the join button if they have to join a meeting. It is a user-friendly tool that can be used by people to collaborate and share their views in a matter of seconds. Join.me is not only a conference service but it is also a VoIP. It offers a free edition that allows 10 participants to use it. But that is nothing compared to the features offered by Join.me through its paid version. One can make unlimited calls to 40 countries. Join.me allows its users to document meetings and a very large storage space. People can select windows that they want to share with others. You can have a tag-team style of presentation. If you subscribe to the paid version it enables you to conduct a meeting with up to 250 participants.
- Customizable meeting rooms.
- It has a large meeting cap of 250 people.
- Very cost-effective.
- Ability to transfer presenters.
- It has a free trial.
- Needs more admin controls.
- Difficulty in using it on mobile applications.
- If too many participants join it affects the quality of the call
- It has a 14-day free trial.
- The lite plan of join.me costs $10/month but allows only 5 participants.
- Its pro plan is for $20/month and allows 250 participants.
- The business plan costs $30/month and allows 250 participants with additional features.
Having a conference call service is very important to manage a business from long distances. Conference call services for small businesses are as important as they are for large businesses. Anyone can communicate with their clients or employees over conference calls within an instant. Whether it is giving some input or observing the workflow conference calls are the easiest way to do from far away. A conference call doesn’t just have to be an audio call, it can also be a video call. You can conduct meetings with all your employees present in different locations at the same time. Not only meetings but you can also do presentations, teach online courses, give training and share information using these conference call services.